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Corporate Operations Manager - POSITION FILLED

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Title: Corporate Operations Manager - POSITION FILLED

Position ID: OM Operations Manager

Location: Agoura Hills, CA

Job Description:
Company overview:

Founded in 1989, our client is a mortgage bank focused on serving brokers around the United States with an innovative product line. Our network of offices nationwide, including our client’s corporate headquarters in Agoura Hills, CA offers a comprehensive line of mortgage solutions.

Across this network, our client is dedicated to providing the broker, a level of personalized service not often found in the mortgage banking industry. From local underwriters to empowered regional offices our client offers cutting edge products and services in the industry. They currently have several remote locations throughout the United States and are growing rapidly.

The Corporate Operations Manager will report directly to the SVP of Operations and is a high energy, highly visible position with great possibility for upward mobility. Our client offers great benefits with good advancement opportunity for the right employee!

“This is an Exclusive Retained Search for C. D. Warner & Associates.”

Position Description:

The Corporate Operations Manager’s overall objective is to focus on process improvement, train, develop policy and procedures, and work with the branches to ensure that they comply with company policy or help facilitate any problems they have.

You will be responsible for all the following tasks:

·Knowledge of the companies Loan programs, procedures, guidelines and technology

·Develop/enhance process through technology, policy or procedures

·Train branches on process/procedures from registration to shipping files

·Work with outside vendors to learn and improve systems

·Work with branches on aged/stale loans – train to eliminate errors in the future

·Understand and communicate all Local, State and Federal laws, high cost guidelines, etc.

·Have a grasp on all Federal Regulations as they relate to the mortgage industry (HMDA, TILA, RESPA, FCRA, ECOA, GLBA).

Job Requirements:

Please note: You must be able to commute daily to our clients’ office in Agoura Hills. No relocations will be considered.

Experience Desired:

·You must be a US Citizen or Permanent Resident to apply. No H1B Visas will be considered.

·A minimum of 5+ Years in the mortgage industry

·Complete understanding of underwriting/funding/shipping

·Communication skills must be great to communicate effectively

·Excellent computer knowledge

·A minimum of a 4-year College degree

Additional Requirements:

1. Outstanding Communication skills:

Communication includes but is not limited to the following:

·Company branches

·Vendors (Document Preparation)

·The company’s Finance Department

·The Company’s IT department

·The company’s Compliance department

·The company’s Secondary Marketing

·Excellent Customer Service skills are required


·Make sure that the branches comply with the company process

·Work with the branches to meet their needs and understandings

·Develop and implement training on the company policy as it relates to all aspects of Operations


·Completely understand all company processes

·Work with IT to make sure systems are up and running

·Help the branches on any problems they are having as it relates to process

4.Policy and Procedures

·Make sure the branches are following all company procedures and policies

·Work with Compliance/IT to ensure we have the systems in place to facilitate the process in the branch

5.Company Guidelines

·Have a complete knowledge of the company’s Under Writing guidelines.

Most Importantly:

·You must be able to successfully pass a complete Background Check, Credit Check and Drug Screen and provide impeccable references from previous employers.

·You Must have a sense of humor and adventure and the desire to be part of something special.

If interested please contact Doug Warner at

Job Type: Management

Compensation Package: 70K to 85K plus a bonus of 20K to 30K

Contact Information:
Name: Doug Warner
Phone: 610-458-8335
Fax: No faxes please!
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